Keep the back office moving. Keep every decision.

Managed support for one recurring workflow. An assigned operator follows your agreed procedure under named supervision, and every decision that belongs to you comes back to you.

Your first workflow, piloted

One recurring workflow

40staffed hours

$360one time

Discuss my workflow

Scope and fit agreed before any payment.

Soufrière and the Pitons, Saint Lucia
Ascension's team works from Soufrière, Saint Lucia.

What your operator does

One recurring workflow, handled the same way every time.

  1. 1 Take in each item through the agreed channel
  2. 2 Check it against your agreed procedure
  3. 3 Follow up on anything missing
  4. 4 Complete the approved action and update the record
  5. 5 Escalate anything that needs your decision You decide

Illustrative sequence. The workload is agreed after we review sample tasks together.

You keep approvals, spending and pricing decisions, client and customer relationships and anything outside the agreed procedure.

Your operator handles the administration under named supervision. Anything outside the agreed procedure comes back to you.

How the pilot is judged

Evaluate delivery over 40 staffed hours for $360, with an assigned operator, named supervision and clear review criteria.

  • Required information and updates
  • Quality checks and how corrections are made
  • Handling windows during scheduled coverage
  • Escalation rules
  • Your inputs and decision responsibilities

One workflow. One operator. Your rules.

Every engagement runs the same way, whatever the workflow.

Operator
One operator learns your workflow and does the work, every scheduled hour.
Supervision
A named supervisor checks the work against your procedure, so you always know who is accountable.
Procedures
Tasks, rules and quality checks are written down and approved by you before work starts.
Escalation
Anything outside the procedure, or anything that needs a decision, comes back to you.
Two members of the Ascension team
The Ascension team, Soufrière, Saint Lucia

A previous engagement

“Ascension made it possible for us to seamlessly transfer critical F&A back-office processes with no disruption to our clients by recruiting and training skilled personnel.”

Nathan A. Madil, APA, CFPPresident, JMR Financial Group

61% lower labor costs, annually, after recruiting and training a dedicated back-office team.

This engagement covered a different scope from a managed-workflow pilot. Its result doesn't predict outcomes for your workflow.

Who leads Ascension

Zephrina started at a local bank in Saint Lucia, trained as a certified public accountant and built several CPA firms in the United States. She came home, bought the former bank building and turned it into Ascension's secure business process management facility.

Zephrina CazaubonFounder & CEO, Ascension BPM

Zephrina Cazaubon, founder and CEO of Ascension BPM

Start with one recurring workflow.

Evaluate delivery over 40 staffed hours for $360, with an assigned operator, named supervision and clear review criteria.

Pilot workflow
One recurring workflow you choose
You provide
  • Access to the agreed channel or system
  • Your procedure, or sample tasks to write one from
  • Approval and spending rules
  • Named escalation contacts
Not included
Accounting work

Agreed before payment

  • Required information and updates
  • Quality checks and how corrections are made
  • Handling windows during scheduled coverage
  • Escalation rules
  • Your inputs and decision responsibilities

The workload is agreed after we review sample tasks together. We don't promise a number of items handled.

What you receive

  1. Workflow briefTasks, responsibilities, procedures and escalation rules.
  2. Work recordItems handled, actions taken and current status.
  3. Exception logMissing inputs, unresolved issues and decisions required.
  4. Quality reviewChecks against the agreed procedures.
  5. End-of-pilot reviewFindings and a recommendation to continue, adjust or stop.

Thresholds come from your actual workflow. We don't publish performance guarantees.

$9 per staffed hour.

Four ways to staff the work. Every hour is billed at the same rate.

  • Paid pilot

    40 staffed hours

    $360one time

  • Part-time

    80 staffed hours a month

    $720per month

  • Dedicated

    160 staffed hours a month

    $1,440per month

  • Team

    320 staffed hours a month

    $2,880per month

Hours are staffing capacity, not guaranteed output, unlimited work or round-the-clock coverage. Which packages fit your workflow is confirmed when we agree the scope.

Explore workflows by industry.

Pick an industry to see its workflows, and add any of them to your enquiry.

You keep: Vendor approval, spending decisions and escalations.

  • Maintenance-request coordination

    • Log incoming requests
    • Collect missing information
    • Coordinate approved vendors
    • Update request status

Tell us about the workflow.

Your enquiry already includes the workflow and capacity you picked. Add a line about how the work runs today.

Please don't include customer, employee or financial records in this form.

We'll discuss the scope and fit before any payment.